Insurance Claims

Michigan Automotive Glass Insurance Claims

Just one call handles it all

The easiest way to handle the claim is to let us do it for you. We have direct lines into the insurance companies’ glass departments, and we can get the work authorized quickly. Have your policy info in hand (found on your proof of insurance) when you call one of our professionals, and we can file the claim and set up your appointment in a single phone call.

How glass insurance works

Automobile insurance is divided into two types: Collision and Comprehensive. Glass damage is covered by the Comprehensive portion. When you have glass damage, you make a claim against your comprehensive policy, and the insurance company pays the glass shop for a portion of the repair bill. Because it’s not a collision, a glass claim does not make you a “higher risk” driver and usually will not affect your insurance rates.

Every insurance company has different policies, see your insurance agent for specific details about your policy.

Making glass claims

Very few insurance companies process their own glass claims. When you call in, you get routed to a third-party call center that processes the claims paperwork. Some of those third party companies are owned by or have a financial agreement with a glass company. The third-party may try to get you to go to their own shop. Sometimes they even try scare tactics by saying they won’t guarantee any other glass shop’s work.

Don’t get bullied – Your right to choose your own glass shop is protected by Michigan Law, and we have guaranteed our work since 1915. You can control the process by deciding which glass shop you trust before you file the claim, and by remembering that the third party has their own financial interest in mind.


Your deductible is set by your insurance agent when you buy your policy – You get a lower insurance premium in exchange for agreeing to pay the first portion of every claim.

Our low cash price alternative

If your policy doesn’t cover glass damage or you have a high deductible, our low cash price is your answer. We replace more glass than anyone in Michigan, so our buying power allows us to offer you the best prices on the best brands of glass.

Another option for you is getting an emergency loan. This way is acceptable when you have more severe damage and aren’t able to cover all the costs on the repair by yourself.

Michigan Automotive Glass Insurance Claims | Michigan Auto Glass Insurance Claims | Michigan Automotive Insurance Claims